- 430 W Merrick Road, Valley Streem, NY
- Mon – Fri: 8:00AM – 6:00PM
- subhan@trisol.tech
Follow Us On:
In today’s competitive market, great products aren’t enough. Customers expect fast, reliable, and empathetic service across every interaction. At Trisoltech, we provide 24/7 customer service solutions that help you build loyalty, reduce churn, and boost satisfaction—so your business grows while your customers feel valued.
We provide customer service that meets your audience where they are, including:
📞 Phone Support
Friendly, professional agents trained in handling inbound/outbound customer queries.
💬 Live Chat & Messaging
Instant support through your website, WhatsApp, or Facebook Messenger.
📧 Email Support
Quick and detailed resolutions through professionally written responses.
🧑💻 Social Media Support
Monitor and respond to customer concerns on Facebook, Instagram, Twitter (X), and more.
Trisoltech acts as your extended team, providing Business Process Outsourcing (BPO) for customer service across industries. Our agents are trained to understand your brand voice and serve your clients like you would.
We handle:
Order tracking and status updates
Billing and payment inquiries
Complaints and resolution handling
Appointment scheduling and confirmations
Service/product troubleshooting
Absolutely. Our agents are trained to understand your brand voice, tone, and values. We work closely with you during onboarding to ensure every customer interaction reflects your business identity.
Yes, we provide round-the-clock support to ensure your customers receive timely assistance—regardless of their time zone or location.
We offer multichannel support including phone, email, live chat, WhatsApp, and social media (Facebook, Instagram, Twitter/X). We can also integrate with tools like Zendesk, Freshdesk, HubSpot, and others.
Discovery & Onboarding
Agent Training
System Integration
Go Live & Monitor